Language Cafe
LibraryGet Android app
LibraryGet Android app

Privacy

Your personal data should support your learning experience, not work against it.

This Privacy Policy explains what Language Cafe collects, why we collect it, how we share it, how long we keep it, and what rights you may have under laws such as the GDPR and similar privacy frameworks.

Last updated April 19, 2026
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No sale of data

We do not sell personal data.

We do not trade your data to data brokers or third-party advertisers. Any sharing is limited to service delivery, your chosen visibility settings, safety work, and legal requirements.

Optional fields

Many profile details are optional.

Photos, bios, additional interests, support attachments, and some device permissions are optional, while core account and eligibility details are not.

Voice and location

We do not store voice recordings and do not collect precise GPS location.

Live audio is delivered in real time to power cafes. It is not recorded by us as part of ordinary product operation.

Overview

Scope and summary

This Privacy Policy covers the Language Cafe website, mobile app, public reading pages, communities, messaging, live cafes, support workflows, and related services. It also covers data processed on our behalf by core infrastructure providers used to run those services.

Current product infrastructure includes services for authentication, storage, notifications, analytics, crash reporting, and live voice delivery. In practice this includes providers such as Google Firebase and Agora, plus platform services from Apple, Google, and Expo where required to operate the app on supported devices.

Collection

What we collect

We collect the information reasonably needed to create accounts, match learners, operate communities and cafes, keep the service secure, and answer support requests.

Account and identity data

  • Name, username, and account identifiers
  • Email address, phone number, sign-in provider, and authentication state
  • Age-related information and other signup fields required by the app

Profile and learning data

  • Country, languages known, and languages being learned
  • Bio, profile photo, cover photo, and other optional profile fields
  • Saved words, reading progress, study activity, and quiz-related activity

Community and communication data

  • Community memberships, requests, posts, comments, polls, and announcements
  • Direct messages, conversation state, and message-request status
  • Cafe participation, scheduling details, moderator actions, and room settings

Device, diagnostics, and permissions

  • App, device, and network details needed for security and service delivery
  • Crash logs and limited analytics where those features are enabled
  • Permission status for notifications, microphone, camera, and photos when used

Choice

Optional information and public visibility

Not every data field is mandatory. The service needs some core account and safety information, but much of the profile and engagement layer is optional.

Usually optional

  • Profile photo and cover photo
  • Bio and many descriptive profile fields
  • Community posts, direct messages, and support attachments
  • Microphone, camera, photo-library, and notification permissions

Usually required

  • At least one working sign-in method
  • Name, username, language selections, and core signup information
  • Technical data needed to secure and operate the service

What can become public

  • Public reading pages and their metadata
  • Profile and community content you choose to post publicly
  • Community details when a group is configured as public

Use

How we use data

We use personal data only where we have a valid reason, including performing our contract with you, our legitimate interests in running a safe product, your consent where required, and legal obligations.

  • Create and maintain accounts, profiles, and linked sign-in methods.
  • Deliver reading content, saved words, practice flows, communities, and cafes.
  • Send verification codes, password resets, service notifications, and reminders.
  • Detect abuse, investigate reports, enforce rules, and protect users.
  • Debug issues, improve reliability, and understand product performance.
  • Respond to support tickets, legal requests, and deletion requests.

Sharing

How we share data

We do not sell personal data. We share limited information only where needed to run the product, honor your choices, keep people safe, or comply with law.

Service providers and infrastructure

  • Authentication, cloud hosting, database, storage, and notification vendors
  • Voice-delivery vendors used to power live cafes
  • Diagnostics and analytics tools used for product reliability where enabled

Sharing caused by product design

  • Other users can see profile and content fields you make visible to them.
  • Community members can see posts, membership signals, and room activity as configured.
  • Search engines can index public reading pages and other intentionally public web content.

We may also disclose information when reasonably necessary to investigate safety incidents, prevent fraud, respond to valid legal process, enforce our Terms, or protect Language Cafe, our users, or the public.

Rights

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, port, or object to certain processing of your personal data.

  • Access the information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion where retention is no longer required.
  • Object to or restrict certain processing based on legitimate interests.
  • Request portability of data you provided to us where applicable.
  • Withdraw consent where processing depends on consent.
  • Lodge a complaint with your local supervisory authority, including under the GDPR or UK GDPR where applicable.

Retention

Retention and deletion

We keep data only for as long as it is reasonably needed for the purposes described above, unless a longer period is required for safety, law, dispute handling, tax, fraud prevention, or backup recovery.

  • Active account data is kept while your account remains in use.
  • Support, report, and moderation records may be retained longer for safety reasons.
  • Deletion requests remove or disassociate account-linked data where reasonably possible, but shared content, audit trails, or backups may remain temporarily.
  • Detailed guidance about the account-deletion process is available on the delete-account page.

Security

Security and children

We use administrative, technical, and organizational measures designed to protect personal data, but no service can guarantee absolute security.

  • Use a strong password and secure your email or phone account.
  • Link a backup sign-in method if you want additional recovery options.
  • Language Cafe is not intended for children under 13, and we do not knowingly allow accounts below that age threshold.
  • If you believe a child created an ineligible account, contact us so we can review and act.

Contact

Contact and complaints

For privacy questions, deletion requests, or rights requests, contact the support team and include enough information to identify the account safely.

Safety overlap

If the issue also involves harassment, impersonation, or another user, report it in-app first when possible so moderation context is preserved.

Open safety guidance